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1688 English Version FAQ

Support | 1688 English AI Translator

Having issues with 1688 English AI Translator?

We're here to help. If you're experiencing installation, translation, credits, activation or account issues, contact our support team.

How to Install on Chrome

  • 1. Open the Chrome Web Store.
  • 2. Search for 1688 English AI Translator.
  • 3. Click Add to Chrome.
  • 4. Click Add Extension.
  • 5. Pin the extension (recommended).
  • 6. Open 1688.com.
  • 7. Approve automatic translation once.
  • 8. Browse normally. Supported pages translate automatically.

How It Works

  • 1. Install the extension.
  • 2. Visit any supported page on 1688.com.
  • 3. Automatic AI translation begins after first approval.
  • 4. Every account includes a free trial.
  • 5. Purchase additional page credits whenever needed.
  • 6. One translated page uses one credit.

Frequently Asked Questions

The extension isn't translating pages.

Refresh the page and ensure you are on a supported 1688.com page.

How do page credits work?

One translated page uses one credit.

Do my credits expire?

Unused credits remain on your account according to your plan.

How do I activate purchased credits?

Redeem your purchase inside the extension using your purchase information.

Does the extension collect my browsing history?

No. Only supported pages required for translation are processed.

I found a bug.

Email info@twizap.com with the page URL and screenshot if possible.